Hospitality student or teacher? We are here for you!

Are you currently pursuing a hospitality course or another study such as Tourism & Recreation? Together with De Horecabond, you'll soon be well-prepared for work! Below you'll find useful tools such as the different CLAs, tips for applying, and our affordable student membership.

For teachers: request a free guest lecture 

Especially for teachers of hospitality courses and other courses in the hospitality industry, we offer free guest lectures. During such a lesson, we prepare students as well as possible for the future. We discuss their rights and obligations in the workplace and explain everything about their employment contract. We do all this within a lesson hour. Send us an e-e-mail and we will contact you!

Note: the guest lecture is suitable for LL&B learning, career and citizenship (core tasks 2 and 4).

 

The different CLAs in the hospitality sector

De Horecabond works for various sectors in hospitality, namely hospitality, catering, and recreation. Within these sectors, we agree on CLAs. The abbreviation CLA stands for "collective labour agreement". A CLA contains agreements between employers and employees about employment conditions. These agreements supplement the minimum rules set out in the law. For example, your CLA might stipulate that you receive more pay or extra holidays than the legal minimum. 

At De Horecabond, we negotiate for these CLAs:

Application tips for students

DO

  • Know where you are applying. Research the company you are applying to in advance. Why does this company appeal to you and what do you think you can add with your skills?
  • Write a flawless application letter. Need help? Here you can read how to write a good application letter. Always have your letter or e-e-mail checked by someone.
  • Always include your CV. As a student, you probably have little work experience. Nevertheless, it is important to show what you have done or can do so far. 
  • Go into an interview prepared. Practise interview questions in advance. Questions you can definitely expect are “Why do you want to work here?” and “Tell us about yourself”.
  • Be (well) on time. Take an earlier train or find out in advance where you can park easily.

DON'T

  • Don't make your application letter too long. Stick to a maximum of 1 A4 page.
  • Give socially desirable answers. Of course, you want to make a good first impression during your interview. But never lie and don't promise anything you can't deliver.
  • Pay attention to your non-verbal behaviour. Adopt an open, friendly posture.
  • Ask questions. An interview is, as the word suggests, a… conversation! The idea is that you also find out if you want to work somewhere. So dare to be curious and ask what you want to know.

Salary

Am I receiving enough salary from my training company?

You are always entitled to the statutory minimum salary. This statutory minimum salary is also agreed in the CLA, but you can of course be paid a higher salary. Would you like to earn more? Then you can negotiate about this. Check in advance what a suitable salary is according to the CLA, be clear and come up with good arguments for an increase.

For non-skilled workers and BBL students in hospitality, a separate salary scale is included in the CLA from 1 January 2024. You will receive at least the basic salary for job grade I with CLA youth salary percentages linked to the applicable minimum (youth) salary for you. Check what your salary should be in the CLA hospitality or do the salary check and discover within 1 minute if you are now getting what you deserve.

In the CLA hospitality, there has been an adjustment in the definition of skilled worker, allowing employees to receive a higher salary more quickly when they:

  • Are 18 years or older and have a recognised vocational diploma for the position;
  • Have demonstrable experience hours (1,976 hours) in the position from the age of 18, experience hours with another employer are counted;
  • Are in job grade V or higher.

Do you want to help improve the agreements that apply in the CLA for students and young people? Then become a member of De Horecabond! Together we stand stronger.

When will my salary increase?

Are you under 21 and receiving the minimum youth salary? Then you will receive a higher salary from your birthday. On the day you turn a year older, your salary will increase! From the age of 21, you are entitled to the full minimum salary. Additionally, the statutory minimum salary increases twice a year, specifically on 1 January and 1 July.

I am not receiving payslips from my training company. Is this correct?

Your training company is obliged to provide you with a payslip at least once. If there are no changes afterwards, the employer is not required to send you a payslip every month. Your payslip must show exactly what you receive. It also shows what contributions you pay. Additionally, your training company must provide an overview of the number of hours worked.

What is deducted from my gross salary?

  • Income tax. This consists of salary tax, national insurance contributions, employee insurance contributions, and your income-dependent contribution for the Health Insurance Act.
  • If you are over 18 years old: pension contribution.

I am doing an internship at a training company. Am I entitled to a compensation?

Yes, BOL and HBO interns receive a minimum allowance of 350 euros per month for a full-time internship week. By a full-time internship week, we mean 4 to 5 days per week. If you do an internship for fewer days per week, you are entitled to a lower internship allowance.

CLA

What is a CLA?

The abbreviation CLA stands for collective labour agreement. A CLA is always negotiated between trade unions and employers' organisations. They negotiate about working conditions and terms of employment in a specific sector or company. All agreements made as a result of these negotiations are included in this official document, such as your salary, additional leave days, etc. Both employers (training companies) and employees (students) must adhere to these agreements.

Which CLA am I covered by?

Your contract states which CLA you are covered by. At De Horecabond, we negotiate for these CLAs:

Are you curious about your rights as a student? Download your CLA now for free!

Employment and practical agreement

How long does my probation period last?

Do you have a temporary contract of less than 2 years? Then your probation period may last a maximum of 1 month. Do you have a contract of 6 months or less? Then there is no probation period. The probation period must always be stated in writing in your contract.

What is included in an employment contract?

Your employer enters into an employment agreement, or a contract, with you. This agreement must include at least the following components:

  • Your details and those of your training company
  • The position you will have
  • The number of hours you will work
  • The duration of your employment agreement
  • Whether you have a probationary period
  • Your gross salary
  • The number of annual leave days you will receive

Before you start working anywhere, your employer is obliged to provide you with a copy of your written employment agreement.

What is a practical agreement?

Before you start at a training company, your educational institution will draw up a practical agreement. This is called a vocational training agreement. This practical agreement must be signed by the training company, the educational institution, and you.

Working hours

Is it wise to keep track of my hours?

Your employer has a legal obligation to register your worked hours and rest periods. Therefore, it is wise to keep track of your hours yourself. Record each month how many hours you work or do not work per day, due to school, illness, or holiday. This way, you can check if the hours are correct when you sign the registration for approval with your employer. Your employer must always provide an overview of your worked hours and rest periods if you request it.

Tip: to make keeping track of work hours and rest periods easier, we have created the shift logbook. Download it for free.

How many hours am I allowed to work?

Are you under 18 years old? Then you are entitled to an uninterrupted rest period of at least 12 hours before starting the next work or school day. On the Rijksoverheid website, you can see all the rules regarding working hours for 16 and 17-year-olds and 15-year-olds.

Are you over 18 years old? Then a period of 11 hours applies. This rule also applies if you need to be at school the next day at 8:30. Furthermore, students are never allowed to start before 6:00. Also, young people (and therefore students) under 18 years old are not allowed to work later than 23:00. Check appendix I of the CLA hospitality for working hours by age.

How many hours am I allowed to work consecutively?

This depends on your age. Are you younger than 18 years? Then you may work a maximum of 9 hours per shift, 45 hours per week, and 160 hours every 4 weeks. So you cannot work 45 hours every week. Are you older than 18 years? Then you may work more hours, namely a maximum of 12 hours per shift, but over 16 weeks an average of no more than 48 hours per week. So you cannot work 60 hours every week.

This is the maximum working time for students from 16 years old:

  • 1,976 hours per period of 12 months, including the standard hours for school time
  • on average no more than 38 hours per week over every 13 weeks, including the standard hours for school time

When am I entitled to a break?

Are you under 18 years old? Then you are entitled to a half-hour break after working 4.5 hours. If you are 18 years or older, you are entitled to a half-hour break after working 5.5 hours. A break shorter than 15 minutes does not count as a break.

Do I get paid for my break?

Break time is not working time and is therefore not paid.

Am I allowed to work on a school day?

It's allowed, but your training company cannot require you to work on the school day (before or after school hours).

I work at a training company. Am I also allowed to work for another employer?

If you want to do paid work for another (training) company, your training company must first give permission.

Note: your training company can object to your (side) job if this means you work more than the maximum number of hours allowed by the Working Hours Act.

I have accumulated extra hours. What now?

According to the CLA hospitality, all hours up to and including 38 hours are additional hours. All hours above the full-time annual hours norm of 1976 hours (an average of 38 hours per week) are overtime hours. The CLA stipulates that these additional and/or overtime hours must be compensated with time off within 3 months after the end of the reference period. This means you receive time for time. If this is not possible or only partially possible, then the (remaining) hours must be paid out by the following month at the latest.

The CLA specifies that the reference period is equal to the calendar year or the holiday year. 

Example: if your employer uses a reference period of a calendar year, then additional or overtime hours from the previous year that have not been compensated by 31 March must be paid out in April.

Are you leaving the job? Then the hours will be paid out at 100% of your hourly salary.

I have accumulated negative hours. Will I now be paid less?

No, according to the CLA hospitality, your employer must always pay you the wages for the agreed hours. Your employer may ask you to make up the shortfall hours at another time, for example during a busier period. Want to know more? Read further on the hospitality ‘Working hours’ page.

Illness

Do I continue to receive my salary when I'm ill?

In the CLA hospitality, it is stipulated that there is one waiting day when you are ill. The waiting day is the first day of your illness period. On this day, you do not receive salary or sick pay. After this day, you receive 95% of your gross salary for the first 52 weeks. Are you ill for more than a year? Then you receive 75% of your gross salary for the following 52 weeks. 

Holiday

How much holiday pay do I receive?

You receive an 8% holiday allowance (holiday pay) on your earned gross salary.

When will I receive my holiday pay?

Do you have an employment contract from 1 September to 31 August? Then you will receive holiday pay in June for the months of September to May. At the end of your employment on 31 August, your training company will pay you holiday pay for the months of June, July, and August. 

I would like to take time off. Can this be refused?

Together with your training company, you discuss which days you want to take off. The training company takes your preferences into account as much as possible. Only in exceptional circumstances may a training company reject your holiday request.

How many holiday hours do I need to take and what will I be paid?

That depends on when you take your holiday. Based on that, your training company can determine how many hours are taken and what you get paid. Do you have an employment contract for 38 hours including 6 school hours? Then you take four days of annual leave in a normal week and receive pay for 32 hours. During a school holiday week, you take five days of annual leave and receive pay for a 38-hour working week.

Am I allowed to work on Sunday?

In the hospitality industry, it is normal to work on Sundays. Even if you are under 18 years old, you are allowed to work on Sundays. Are you 15 years old? Then you may only work on Sundays under conditions

How many Sundays can my employer schedule me to work?

Your employer may schedule you for a maximum of 39 Sundays per calendar year.

Pension

When do I accumulate a pension?

From the age of 18, you start building up your pension. In the hospitality and catering sectors, the pension scheme is managed by Stichting Pensioenfonds hospitality & Catering. Are you covered by the CLA recreation? Then the pension scheme is managed by the Pensioenfonds Recreatie. The pension fund will inform you about your pension scheme within three months after you start working (or after your 18th birthday).

Who pays for my pension?

You and your employer both pay pension contributions. The contribution you pay is shown on your payslip. By paying this contribution, you will receive a pension benefit from your pension date. Read more information about pensions, pension contributions, and survivor's pensions per sector: