Join us for a better CLA recreation

In recent weeks, many hospitality staff have shared their opinions via our CLA survey! The initial responses highlight clear themes: fair pay, reduced work pressure, and a good work-life balance. Talking with staff and employers In recent weeks, we travelled across the country and visited various hospitality businesses. There, we spoke with staff about their work. What makes working in hospitality so enjoyable? What challenges do they face? And what do they believe needs improvement? This resulted in many open and valuable conversations. Not only with staff but also with employers. They spoke about issues such as COVID-19 debts that still need to be repaid, rising purchase prices, and the impact of the VAT increase on accommodation. What we hear varies from one staff member to another. Some are satisfied, while others see plenty of room for improvement. And sometimes the question arises: is anything actually done with my opinion? Certainly. Because the more staff speak out, the better we understand what is happening on the work floor. And the stronger we will be at the negotiating table. Visible on the streets We also made our presence known on the streets. For our square events, we took De Horecabond's stand and bus across the country. We have already engaged in conversations with hospitality staff and employers in various cities. We also involved guests in our campaign. Guests received a sweet from us with a special task: give it to a hospitality staff member. A small gesture of appreciation for everyone who works hard every day to ensure others have a good time, especially during the busy summer months. Meanwhile, we urged as many hospitality staff as possible to make their voices heard: roar for a better CLA and fill in the survey at Brul.nu! We move into catering after the summer After the summer holidays, we will continue and visit catering companies as well. This is particularly important in light of the upcoming changes. From 1 January 2027, new staff in catering and those receiving a contract extension will fall under the CLA hospitality. Are you already working in catering with a permanent contract? Then nothing changes for you. Your Updates employment conditions remain in effect. Haven't participated yet? Make your voice heard! The survey remains open until the end of September. After that, we will compile all the responses and, together with the CLA committee, determine our approach for the CLA negotiations. Do you want to know how the CLA process will proceed? Then also read my earlier blog ‘From campaign to CLA’. Have you not filled in the survey yet? Do so now! Your opinion counts. The more staff make their voices heard, the stronger we will be at the negotiating table.

Recently, there has been much discussion about the terms and conditions of employment and working conditions at Walibi Holland. Because De Horecabond and the management have different views on the experiences on the shop floor, we are launching an anonymous employee survey among Updates and former employees. This will give us a complete picture of what is happening and allow us to include employee feedback in further discussions with the management. Why this survey? In recent times, many employees have spoken out about the terms and conditions of employment and working conditions at Walibi Holland. A large group of employees initiated a petition with proposals for improvement. When this did not lead to the desired result, employees asked De Horecabond to engage in discussions with the management on their behalf. In the months that followed, various discussions took place between De Horecabond and Walibi Holland. As these discussions led to no resolution, various actions were taken in the autumn and spring to draw attention to the situation on the shop floor. On 30 April and 1 July, both parties met again to discuss matters including terms and conditions of employment, working conditions, social safety, and employee participation. During the discussions, it became clear that De Horecabond and Walibi Holland have different views on the experiences and issues raised by employees. Therefore, we are now asking everyone who is or has been on the shop floor to share their experiences. Share your experience Are you currently working at Walibi Holland or have you worked there before? Then please fill in the questionnaire and share your experiences. Whether you have positive feedback or see areas for improvement, your opinion helps to accurately map the situation on the shop floor and forms the basis for further discussions with the management.

My name is Carlo Snoek and since 1 June 2026 I have been the second negotiator for the CLA recreation on behalf of De Horecabond. Negotiations for a new CLA will start in September. That’s why I want to tell you why your voice is indispensable right now. I look forward to working towards better employment conditions, especially because I know this sector from the inside. Before I started at De Horecabond, I worked in recreation myself. I know how special it is to provide guests with a fantastic holiday together with colleagues. From reception to hospitality and from the technical service to cleaning: everyone contributes to this. No day is the same and it is precisely this collaboration that makes working in recreation so wonderful. That’s why I am proud to be able to work as a negotiator for the people who make a difference every day. Time for a new CLA Due to the economic situation, the CLA negotiations were previously postponed. Employers temporarily pressed the pause button. Understandable perhaps, but in the meantime, employees are still waiting for new agreements. That’s why we’ll be sitting down with employers again in September. We’re not only talking about improvements for 2026, but we’re also looking ahead to 2027. This offers the opportunity to make agreements that really benefit employees. We need your help with that We don’t create a good CLA just at the negotiation table. We want to know what you find important. That’s why from 17 August we’re travelling across the country. We’ll visit around 100 recreation parks and ask employees to fill in a short questionnaire. This way we hear directly what you want to see in the new CLA recreation. Do you think your salary should go up? Are better allowances, more security, clearer schedules or a better work-life balance needed? Or are there other topics that you think deserve attention? Fill in the short questionnaire or when we visit your park. Only with your input do we know what really happens on the work floor. This way we can stand up for what you and your colleagues find important during the negotiations. Make your voice heard The more colleagues fill in the questionnaire, the stronger we stand. Do you work in recreation? Then take a few minutes to participate. Together we ensure a CLA that does justice to the work of the people who keep the recreation sector running every day.