Yesterday worked an extra hour, today no break. These are situations that regularly occur in hospitality. The CLA contains rules to protect you as an employee and ensure that your working and rest times are balanced. For example, the CLA states that your employer must properly register your working and rest times. At your request, you can ask for an overview of this.
The CLA sets a limit on the number of overtime hours you can be required to work. A full-timer in hospitality works 1,976 hours per year. This averages 38 hours per week. If you are required to work more than 2,173 hours (10% above the full-time annual hours norm of 1,976 hours), you may refuse. You do not have to come to work, but you can if you wish.
It is important to be aware of the hours you work and to keep track of them yourself. Therefore, De Horecabond has developed a shift logbook for employees in hospitality.