How your employer should assess your performance is described in the CLA hospitality. According to article 4.5 of this CLA, your employer is required to use a 'uniform assessment system'. This means they use the same system for everyone. Your employer should make this system clear to you and your colleagues. A good employer may also link a reward, such as a bonus or an extra day off, to a positive assessment. This is not mandatory.
If your employer believes that your performance is mediocre or insufficient, they must inform you of this. This usually happens during a performance review. If this is the case, your employer must work with you to create an action plan aimed at improving performance. As a good employer, they are obliged to make efforts to improve your performance. They cannot simply state that your performance is mediocre or insufficient. The principle is that mediocre or insufficient performance should not result in a 'penalty', not even in the form of reduced salary, dismissal, or a lower position. Good performance is a joint effort between you and your employer.
I disagree with my assessment, what now?
What if your employer thinks your performance is mediocre or insufficient, but you completely disagree? Our advice is always to object to your employer's judgement in writing (this can also be via WhatsApp or Messenger). Additionally, your employer is obliged to create an action plan to ensure your performance becomes adequate again. Set clear goals in this plan. In exceptional cases, prolonged underperformance can even lead to a change in position or denial of a salary increase. A good employer will know how to improve performance with an action plan so that this does not occur often.
We are here for you
If you disagree with a mediocre or insufficient rating by your employer, if your employer wants to change your position, or if your employer claims you are not entitled to a CLA or salary increase due to your performance, always contact us!