Step-by-step plan for job classification in hospitality

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You have received a (new) role, job change, or classification from your employer.

With this step-by-step guide, you can clearly outline your work. This way, you are stronger in discussions with your employer.

Step 1: Outline your work

Write down what you actually do at work. So, don't just look at what's on paper. And answer these questions:

  • What tasks do you perform daily?
  • What tasks do you perform occasionally?
  • How much responsibility do you have?
  • Do you manage others? If so, how many people?
  • Do you work independently?
  • Or do you receive direct supervision?

The more concretely you answer and write this down, the stronger you will be.

Step 2: Compare this with your job description

Take your job description. Compare it with the work you actually do. Pay attention to these points:

  • Does your daily work match your job description?
  • Are all your tasks included?
  • Are you missing important responsibilities?
  • Is your role classified in the correct job grade?

According to the CLA hospitality, your employer must classify your role. Your employer must also provide you with a clear job description. This way, you can check if your job classification is correct. Have you not received a clear job description? Or can't you find it in your employment contract? Then request it from your employer.

Step 3: Review the reference role

Go to referentiefunctieshoreca.nl. Look for the role that most resembles your work. Pay particular attention to:

  • the content of your work;
  • your responsibilities;
  • how independently you work;
  • whether you manage others.

The job title is less important. It's mainly about what you actually do.

Step 4: Compare multiple roles

Are you unsure? Then compare your work with multiple reference roles. In practice, your job title might not appear exactly in the register. Your role might also be a combination of multiple tasks. Therefore, carefully consider your tasks, authorities, and responsibilities.

Step 5: Determine your position

Do you think your job is classified correctly? 

  • Yes? Then you don't need to do anything.
  • No? Then write down why you think the classification is incorrect. Use clear examples from your daily work. Then proceed to step 6.

Step 6: Talk to your employer

Schedule a meeting with your employer. Calmly explain why you think your job classification is incorrect. Use examples from your work. Also refer to the reference jobs that you believe are a better fit. This way, you make your point clear and well-supported.

Step 7: Put everything in writing

Confirm the meeting by e-e-mail. Briefly include:

  • what you discussed;
  • what your position is;
  • which examples you provided;
  • what your employer's response was;
  • what agreements you made.

Also keep all responses from your employer. This helps you stay organised.

Step 8: Contact de Horecabond

Can't resolve it on your own? Then contact us.